Pharmacist counseling patients
1. How do I get a copy of a Material Safety Data Sheet (MSDS) for a Rugby product?
2. Where can I find Rugby products to purchase? May I purchase directly from the company?
3. How can I get a copy of the current labeling for a Rugby product?
4. Where do I find allergen information on Rugby products?
5. On some dietary supplement labels, why does the strength listed on the front of the label differ from what is listed in the Supplement Facts?
6. How do I report a complaint on, or an adverse reaction to, a Rugby product?
7. Where are Rugby products manufactured?
1. How do I get a copy of a Material Safety Data Sheet (MSDS) for a Rugby product?

Most OTC products are exempt from the requirement for an MSDS because they are:

  • pharmaceutical products in solid oral dosage forms (i.e., tablets and capsules).
  • over-the-counter products packaged for direct consumer sale.
  • dietary supplements.

The only required MSDS are those for specified products (liquids, creams, ointments) packaged in institutional sizes.

2. Where can I find Rugby products to purchase? May I purchase directly from the company?

Contact your local pharmacy to obtain Rugby products. They may need to be special ordered from your pharmacist. Rugby does not sell directly to consumers.

3. How can I get a copy of the current labeling for a Rugby product?

Contact Rugby at 1-800-645-2158, option 3.

Hours of operation are 9 am – 5 pm EST Monday to Friday.

Alternatively, please refer to product database which includes label copies for some multi-vitamin products.

4. Where do I find allergen information on Rugby products?

Many of Rugby’s dietary supplement products already list this information on the product labeling since it is required by FDA regulations.

For other products, contact Rugby at 1-800-645-2158, option 3.

5. On some dietary supplement labels, why does the strength listed on the front of the label differ from what is listed in the Supplement Facts?

In those instances, the strength listed on the front of the label refers to the compound (or salt of the product.) The Supplement Facts box lists the elemental amount of that particular mineral (calcium, magnesium, iron, zinc) which is generally the value to be used when determining your daily intake (unless otherwise specified from your doctor.)

6. How do I report a complaint on, or an adverse reaction to, a Rugby product?

Contact Rugby at 1-800-645-2158, option 3.

Hours of operation are 9 am - 5 pm EST Monday - Friday.

In case of an emergency, contact your health care provider or poison control center.

7. Where are Rugby products manufactured?

The vast majority of Rugby products are manufactured in the United States. For those manufactured elsewhere, strict controls are in place to ensure that they meet FDA Good Manufacturing Practices.